Ivanti Neurons for Unified Endpoint Management (UEM)
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Ivanti Neurons for Unified Endpoint Management (UEM)

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Ivanti Neurons for UEM is a cloud-native solution for managing and securing mobile, desktop, and IoT devices, offering AI-driven automation, real-time visibility, and personalized user experiences across hybrid environments.

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Ivanti Neurons for Unified Endpoint Management (UEM) is a cloud-native platform that provides comprehensive management and security for a wide range of devices, including iOS, Android, macOS, Windows, ChromeOS, Linux, and IoT endpoints. Built on the Ivanti Neurons hyper-automation platform, it offers a single pane of glass for IT teams to discover, manage, secure, and service devices, leveraging AI-driven automation for self-healing and self-securing capabilities. The solution supports modern management approaches, enabling personalized user experiences, real-time intelligence, and seamless integration with enterprise ecosystems. It is designed to simplify IT operations, enhance endpoint security, and improve employee productivity in the “Everywhere Workplace,” making it ideal for organizations adopting hybrid and cloud-first strategies

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  • Architecture:
    • Components:
      • Ivanti Neurons Platform: Cloud-based hyper-automation platform hosting UEM services, leveraging AI for analytics and automation.
      • UEM Console: Web-based interface for IT administration, accessible via browser.
      • Device Agents: Lightweight agents for Windows, macOS, Linux; MDM profiles for iOS, Android, ChromeOS.
      • Gateway Services: Optional on-premises or cloud-based connectors for legacy systems or restricted networks.
    • Deployment Options:
      • Cloud-Native: Hosted on AWS or Azure, fully managed by Ivanti.
      • Hybrid: Cloud-based management with on-premises connectors for specific use cases (e.g., Active Directory integration).
    • Scalability: Supports millions of devices; scales seamlessly with cloud infrastructure.
    • Operation Mode: Primarily agent-based for full functionality; agentless for iOS/Android via MDM protocols; supports zero-touch enrollment.
  • Device Support:
    • Mobile: iOS (11+), iPadOS, Android (8+), ChromeOS.
    • Desktop: Windows 10/11, macOS (11–14), Linux (Ubuntu, Red Hat, SUSE).
    • IoT: Custom profiles for IoT devices (e.g., sensors, cameras) via Advanced license.
    • Virtual: Supports VDI environments (Citrix, VMware Horizon).
  • Discovery and Inventory:
    • Methods: MDM enrollment, agent-based reporting, network scanning (SNMP, WMI), and API integrations.
    • Capabilities: Tracks device type, OS, hardware (CPU, RAM, storage), software, and compliance status.
    • Real-Time Updates: Continuous refresh for dynamic inventory management.
  • Authentication:
    • Integration: Azure AD, Okta, Google Workspace, Active Directory, LDAP; supports SAML 2.0 for SSO.
    • Access Control: Role-based access for admins; MFA for console and device access.
    • Device Authentication: Certificate-based (via SCEP), OAuth, or biometric authentication.
  • Device Management:
    • Enrollment: Zero-touch (Apple DEP, Android Zero Touch, Windows Autopilot), manual, or bulk enrollment.
    • Configuration: Manages settings (Wi-Fi, VPN, email), restrictions (e.g., camera, app store), and profiles.
    • App Management: Deploys enterprise apps, VPP apps, and public app store apps; supports app wrapping for security.
    • Kiosk Mode: Locks devices to single or multi-app modes for specific use cases (e.g., retail, healthcare).
  • Security and Compliance:
    • Checks: Antivirus, encryption, OS updates, jailbreak/root detection, and policy adherence.
    • Remediation: Auto-enforces compliance (e.g., wipes non-compliant devices, installs updates).
    • Mobile Threat Defense (MTD): Detects malware, phishing, and network attacks; quarantines compromised devices.
    • Standards: GDPR, HIPAA, PCI-DSS, FedRAMP, FIPS 140-2, SOC 2 Type II, Common Criteria.
  • Patch Management:
    • Integration: Leverages Ivanti Neurons for Patch Management for risk-based patching.
    • Supported OS: Windows, macOS, Linux, iOS, Android.
    • Third-Party Apps: Patches for Microsoft, Adobe, Google, and 100+ vendors.
    • Automation: Schedules and verifies patch installations.
  • Self-Service and User Experience:
    • Portal: User-facing portal for app installation, issue resolution, and device management.
    • Personalization: Delivers tailored app catalogs and settings based on user roles.
    • Self-Healing: AI-driven fixes for common issues (e.g., misconfigurations, missing updates).
  • Integrations:
    • Ecosystem: Microsoft Intune, MobileIron, VMware Workspace ONE, ServiceNow, Splunk, Palo Alto Networks, CrowdStrike.
    • Security: Integrates with Ivanti Policy Secure (NAC), Connect Secure (VPN), and Neurons for Secure Access.
    • APIs: REST APIs for custom workflows; SCIM for identity provisioning; syslog for event logging.
    • AppConnect/AppTunnel: Secure app-specific tunneling for enterprise apps.
  • Visibility and Analytics:
    • Dashboards: Real-time views of device health, compliance, and usage metrics.
    • Reports: Customizable for inventory, compliance, app usage, and security audits.
    • AI Analytics: Predictive insights for device performance and risk via Ivanti Neurons.

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