Ivanti Neurons for Service Mapping

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Ivanti Neurons for Service Mapping automates discovery and mapping of IT assets and dependencies, providing real-time visibility to enhance service delivery and incident resolution.

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Ivanti Neurons for Service Mapping is a cloud-native solution designed to provide comprehensive visibility into an organization’s IT services and infrastructure by automatically discovering and mapping assets, applications, and their dependencies. It empowers IT teams to understand complex IT environments, enabling proactive management of service delivery, rapid incident resolution, and informed decision-making. The solution leverages AI-driven automation to create real-time, dynamic service maps, reducing manual effort and improving accuracy. Key use cases include change management, incident response, and asset optimization, with features like dependency tracking, impact analysis, and integration with Ivanti Neurons for ITSM. By offering actionable insights into service relationships and risks, it enhances operational efficiency and supports digital transformation in hybrid IT environments.

  • Platform: Cloud-native SaaS, with hybrid deployment options
  • Key Features:
    • Automated discovery of IT assets, applications, and dependencies
    • AI-driven dynamic service mapping for real-time visibility
    • Dependency tracking and impact analysis for change management
    • Integration with Ivanti Neurons for ITSM for streamlined service workflows
    • Real-time dashboards for monitoring service health and risks
    • Support for root cause analysis and incident response
    • Scalable to map complex, hybrid IT environments
  • Supported Environments: Cloud, on-premises, and hybrid IT infrastructures
  • Data Collection: Agentless and agent-based discovery methods
  • Compliance: Enhances ITIL processes and compliance through accurate service mapping
  • Setup: Configurable via Ivanti Neurons platform, with low-code customization options

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