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Automation, Software
QFlow: Smart Queue Management and Digital Signage for Restaurants
QFlow: Smart Queue Management streamlines restaurant queue management with smart kiosks and digital signage. Self-service kiosks generate tokens, while displays show real-time queue updates. Notifications via SMS, WhatsApp, or IVR keep customers informed, reducing wait-time frustration. The dashboard provides insights into customer flow and staff efficiency. Additionally, QFlow offers multilingual alerts, mobile menu access, and table management, ensuring seamless operations. Automated feedback collection enhances customer satisfaction, making QFlow ideal for restaurants seeking efficient, scalable queue solutions.
Available on Request
QFlow: Smart Queue Management by 7System Technology transforms restaurant queue management with its intelligent, scalable system, enhancing customer experience and service efficiency. It features self-service kiosks, such as QFP FM 16 and QFP TT-13, with integrated thermal printers for instant token generation. Additionally, large digital displays provide real-time queue updates, ensuring clarity and reducing customer confusion. The system streamlines table management, enabling staff to call tokens, prioritize VIPs, and handle urgent cases effortlessly.
Moreover, QFlow: Smart Queue Management enhances customer engagement through real-time notifications via SMS, WhatsApp, or IVR, delivering queue status and estimated wait times. This minimizes wait-time frustration and keeps customers informed. The intuitive dashboard offers insights into queue performance, customer flow, and staff productivity, empowering managers to optimize operations. Furthermore, a mobile-responsive menu link sent post-token generation provides instant access to restaurant offerings, boosting satisfaction.
For flexibility, QFlow supports multilingual voice alerts, cloud connectivity, and seamless integration with digital signage. Its versatile kiosks suit various restaurant sizes, from quick-service to fine dining. With robust analytics and automated feedback collection, QFlow drives continuous improvement, ensuring exceptional service. Backed by 7System Technology’s reliable support, QFlow delivers a data-driven solution for restaurants, retail, and other industries, enhancing operational excellence and customer satisfaction.
Technical Specifications
Token Generation: Self-service kiosks (QFP FM 16, QFP FM Mini, QFP Edge, QFP TT-13) with 2″/3″ thermal printers
Display: Large HDMI screens, real-time queue updates, multiple format support
Notifications: SMS, WhatsApp, IVR with queue status and wait-time estimates
Table Management: Operator panel for token calling, VIP prioritization, urgent case handling
Analytics: Dashboard for queue performance, customer flow, staff productivity
Feedback: Automated collection via SMS, WhatsApp, IVR, customizable forms
Menu Access: Mobile-responsive menu link sent post-token generation
Alerts: Multilingual voice support, audible token announcements
Connectivity: Internet/cloud (QFP FM 16, QFP FM Mini, QFP TT-13), wired 8-bit display (QFP Edge)
Operating System: Android (QFP FM 16, QFP FM Mini), Windows (QFP TT-13)
Kiosk Specs: QFP FM 16 (16″ touch, Android), QFP FM Mini (10″ touch, Android), QFP Edge (8-bit display), QFP TT-13 (13″ touch, Windows)
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